Privacy Policy

Laion Agency (operated by Laion LLC, Wyoming, USA) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit medspa.thelaion.com or engage our services.

1. Information We Collect

We collect information you provide directly, including:

• Contact information (name, email, phone, company)
• Business information (med spa name, monthly revenue range, growth goals)
• Communication records (call notes, emails, message history)
• Technical data (IP address, browser type, pages visited, cookies)

2. How We Use Your Information

We use collected information to provide and improve our services, communicate with you about your project, send service updates, process payments, and comply with legal obligations. We never sell your personal information to third parties.

3. Data Sharing

We share data only with: (a) trusted vendors who process information on our behalf (Stripe for payments, Google Analytics for site analytics, Vercel for hosting), (b) when required by law, and (c) in connection with a business transfer. All vendors are bound by confidentiality agreements.

4. Data Security

We implement industry-standard security measures including SSL/TLS encryption, encrypted databases, restricted access controls, and regular security audits. While no method is 100% secure, we take all reasonable steps to protect your data.

5. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, contact us using the information below. EU/UK residents have additional rights under GDPR (see our GDPR Compliance page).

6. Contact

For privacy-related questions or to exercise your rights:

Email: contact@thelaion.com
Address: Laion LLC, Casper, Wyoming, USA